Shipping Policy

Shipping Policy

Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time

Shipping times vary based on your location and selected shipping method. Estimated delivery time is 5–10 business days after processing. Please note that delivery times may be affected by carrier delays, weather, or high-volume periods.

Shipping Rates

Shipping rates are calculated at checkout based on your location and order size. Occasionally, we may offer free shipping promotions, which will be clearly stated on our website or social media pages.

Tracking Information

Once your order ships, you will receive a tracking number via email. Please allow up to 24–48 hours for tracking information to update.

Lost or Delayed Packages

We are not responsible for lost, stolen, or delayed packages once they are in the carrier’s possession. If your package shows as delivered but you have not received it, please contact your local carrier first.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If an order is returned due to an incorrect address, additional shipping fees may apply.

International Shipping (Optional)

We currently [do not] offer international shipping. International customers are responsible for any customs duties, taxes, or fees required by their country.

Questions?

If you have any questions about your order or shipping, please contact us at lillyjadore.com. We’re happy to help!